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Service information

Clear information at every step, from selecting equipment to confirming a service.

Updated 27 October 2026

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Website and service scopeProduct selection and requestsHardware specifications and deliveryHosting and compute-asset cooperationEquipment recycling and exchangeAvailability and displayed dataResponsible use and referencesSupport, updates and agreements

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Learn what the website offers, how requests work and which details need confirmation before cooperation.

Website and service scope

Elephant AI is a business brand of 深圳极速星空科技有限公司. This website presents computing hardware, cloud compute, equipment recycling and the Token Plan, agent and machine-rental services currently in development.

Website information helps you understand services and prepare requirements. The contracting entity, scope and respective responsibilities need confirmation in an effective quotation, order or agreement.

Product selection and inquiries

Adding products to a quote list does not reserve stock, form an order or create payment obligations.

With your consent, forms are forwarded via FormSubmit.co to the designated mailbox. A service response does not guarantee delivery or acceptance by our team. Formal quotes and cooperation require subsequent confirmation.

Hardware specifications and delivery

Specifications, photographs and configuration information support product selection. Images may show product documentation, a reference appearance or a concept scene. Confirm the actual brand, edition, condition, quantity and accessories before delivery.

Where multi-GPU memory is shown as an aggregate, it does not describe one GPU’s memory or mean that software automatically obtains unified memory. Model compatibility and performance depend on the configuration, workload and software environment.

Price, tax, availability, shipping, acceptance, warranty and support are subject to the parties’ effective documents.

Hosting and compute-asset cooperation

Chip onboarding requires verification of model, origin, ownership and compatibility. Deployment, maintenance, service delivery, fees, statements and subsequent asset arrangements must be confirmed in the relevant plan and agreement.

Procurement budgets and monthly settlement scenarios are illustrative calculations, not actual operating results or guaranteed income. Revenue may vary or be zero; allocation and settlement follow the applicable agreement.

Equipment recycling and exchange

Ordinary used equipment is assessed by model, condition, quantity, ownership and inspection results before delivery, data handling and settlement are agreed.

Contractual repurchase arrangements for purchased chips apply only to assets covered by the relevant seller and agreements. They are not a universal valuation standard for used equipment and do not automatically apply to customer-owned chips.

Availability and displayed data

Token Plan, agent services and machine rental are currently marked as in development or preparation. Launch dates, available features and pricing will be specified in subsequent releases.

The national compute map presents public directories and source-specific data. It is not an inventory of Elephant AI-owned assets or real-time monitoring. Model rankings are external evaluations and do not confirm deployment or equipment benchmarking by Elephant AI.

The current website does not offer online payments, withdrawals or account-asset operations. Console availability depends on actual integration.

Responsible use and references

Use selection, comparison and request features for legitimate requirements. Do not impersonate others, submit unauthorized personal information, illegal content or confidential material, or interfere with normal website operation.

Brand marks, product images and external materials belong to their respective rights holders. Check the source and permitted use before redistribution or commercial use.

Support, updates and agreements

For questions about specifications, service boundaries, recycling or these explanations, use the Contact page. Before cooperation, verify the contracting entity, configuration list and complete documents.

This information does not replace a specific business agreement or exclude or restrict rights granted by applicable law. It will be updated as website features or services change.

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